When you are organising any sort of service when you have to call and pre-book, the person you call and talk to to organise the service, is probably not the person who is actually going to be providing the service. However, this doesnt mean that you cant still get a good idea of the service you will receive before you have even met the actual person who will be providing that service.
For example, when organising coach hire in Crewe, it is unlikely the person who takes your booking details is actually your coach chauffeur, however, you should still expect a certain level of service and care from your coach hire company at this point. How your enquiry and booking are handled at this stage will also give you a good idea of how well your whole event will be taken care of too.
When you call, the person you speak to about coach hire in Crewe should be knowledgeable about the coaches available for hire, the extras and inclusions which are part of your hire, and should be able to give you an accurate quote, and then a firm pricing once they have all of the relevant information about your hire needs.
You should also not be expected to follow up on your coach hire with the hire company as they should first gather all of the information they need in your initial call of enquiry and promptly get back to you with confirmation of your booking and a guaranteed quote. You should also not have to double check or remind the coach hire company of your booking in the lead up to your hire time, in fact, the coach hire company should contact you to make sure you are still happy with the services as they are booked, and whether there are any other services you have thought of that you would like organised for the day.
If your coach hire company is dismissive and uncooperative in handling your enquiry and your hire, then you can probably expect the same poor level of service during your coach ride. Therefore, for comprehensive and attentive coach hire services in Crewe, contact Coach Broker now.